ANGLICARE Southern Queensland was recently voted one of Queensland’s most trusted Home Care Providers in the Trusted Brands awards, for a third consecutive year.
Anglicare Southern Queensland has welcomed the announcement by the Federal Government to provide 24,000 additional Home Care Packages Australia-wide this financial year, which will allow them to provide additional support to those who need it most.
A Home Care Package is for older Australians with complex needs who may require additional care and support to remain living at home safely whereas the Commonwealth Home Support Program provides support for people with low-level care needs.
Anglicare Client Liaison, Tayla Weaver firmly believes the person-centred approach delivered by Anglicare is the key to gaining the trust of the community and providing life-changing support to its clients.
“By understanding our clients and their goals, we can provide high-quality care, that allows the individual to stay as independent as possible and remain living in their own home as long as possible,” Tayla said.
“Our clients enjoy the care they receive from us. They feel valued, appreciated and heard.”
For many older Queenslanders who wish to continue living in their own home, the transition to requiring personal care or help around the house can be inevitable.
As of 31 March 2024, 284,429 people nationally had access to a Home Care Package. This is a 6% (15,685) increase since the same time last year.
Anglicare recognises that the need for additional support not only impacts the individual client but, in many cases, also the loved one or primary carer and is mindful of this when working with clients.
Susan is the daughter of Graham, an Anglicare Southern Queensland Home Care Package client. She noticed her dad needed support around the home and decided to approach a few providers to see what they could offer and said that Anglicare stood out from the rest due to the range of services being offered.
Susan and Graham have both felt the positive impact Anglicare’s services have had on their lives.
“These services have impacted both our lives for the better,” said Susan.
Having the additional support from Anglicare provides peace of mind for Susan as she knows he is in trusted hands.
“Dad really enjoys his social outings. He will ring me and talk for an hour or so about the great time he had,” she said.
“I know that when the shopping day comes, he will have things at home that he likes and that the staff have helped him find. I know that he will be with someone for company, and I won’t be running around trying to get a bit of time in my day to come over.”
Graham added, “I am really happy with the support I receive from Anglicare.”
“I get my cleaning done every fortnight, the staff at Anglicare take me shopping and then I go on the bus trips which I thoroughly enjoy. I always choose the mystery trips as I love the surprise of not knowing where I’m going.”
Susan said she would recommend Anglicare as the provider of choice to all her family and friends.
“When the time comes for my dad to need that next level of care, I would definitely trust Anglicare for my dad,” she said.
“My advice to those who require help at home, is to not be afraid. Ring up My Aged Care. Have a talk to them, ask questions and then give Anglicare a call.”
To apply for a Home Care Package, call My Aged Care on 1800 200 422, or visit myagedcare.gov.au to register for an assessment.
If you have already received an assessment and are eligible for a Home Care Package, you can call Anglicare Southern Queensland on 1300 610 610.
